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Terms & Conditions

SHIPMENTS

Shipping costs subject to change without notice.

Online orders received before 1:00pm on a regular business day are usually shipped the following business day. However, we make every effort to ship on the same day, if possible, once payment has been authorized. Shipping and handling charges are based on shipments to the continental U.S., Alaska, Hawaii and all Canadian provinces.

Please inspect the condition of your purchase at the time of delivery and report any damage immediately to carrier driver for claims processing.

Domestic U.S. and Canada Shipping
We ship to anywhere in the United States and Canada. UPS is our preferred shipping service.  We reserve the right to ship the best method to meet your needs. We also are not responsible for delivery delays, including but not limited to weather-related delays.

International Shipping
Construction Accessories, Inc. can ship our products anywhere you are.  Pricing and best shipping mode will be determined when your units are shipped.

For All Other Shipping Options, please call us at (937) 429-9089.

Holiday Schedule
UPS and the US Postal Service do not pick up or deliver on Christmas or on New Year's Day, or any other national holiday. If you have any other questions about our holiday shipping schedule or any other of our shipping policies, please call 937-429-9089.

Taxes and Fees
OH residents add 7.25% sales tax to total order; customers pay direct all other (local) taxes/fees/duties where applicable (including any required out of state sales or use tax on mail order purchases).

Backorders
Any item not in stock at the time your order is received will be backordered.  This means that all available items will be shipped right away, while those currently unavailable will be sent to you once we receive them.  You will be notified by email of any backorders.

 

WARRANTY AND RETURN POLICY

JackJaw extractors are covered by a one year limited warranty on materials and workmanship.  The jaws and other normal wear and tear items are replacement service parts, and are not covered by the warranty.  You can order replacement jaw kits, and other service parts on the website or by contacting customer service at 937-429-9089.  You can also email orders@jackjaw.com.

Return Policy
If you're not satisfied with any item, return it to us for an exchange or a refund of the purchase price.  We ask that returned products be in like-new condition, with their original packaging and instructions.

• Item(s) must be returned within 30 days of receipt.
• Item(s) must include all original packaging.
• No refunds on shipping charges, to or from the store.

Refunds
You can expect a credit card refund within 5 business days from the time we receive your returned items. You will receive an e-mail confirmation of the refund.  However, it may take one to two credit card statements for the credit to appear on your printed account.  You may make a call to your credit card company to confirm that the credit has been applied.

 

PRIVACY POLICY & TERMS OF USE

Privacy Policy
Construction Accessories, Inc. is very respectful about the privacy concerns of the visitors to its sites on the Internet. As a general policy, no personal information is automatically collected from visitors to this site.  However, certain non-personal information of visitors is recorded by the standard operation of Construction Accessories, Inc. Internet servers.  This information is primarily used to provide an enhanced online experience for the visitor.  Information tracked includes the type of browser being used by the visitor (e.g., Netscape, Internet Explorer), the type of operating system (e.g., Macintosh, Windows) in use by the visitor and the domain name of the visitor's Internet service provider (e.g., America Online, Earthlink).

By having this information, web pages optimized for a particular visitor's computer are automatically made available to that visitor.  Other use of this information may include internal review of the number of visitors to this site but only in an aggregate and non-personally-identifiable form.  Construction Accessories, Inc. only when voluntarily submitted by the user knows e-mail addresses and other personally identifiable data about visitors to this site. Construction Accessories, Inc. affiliated web sites that are linked to this site and that engage in any additional information practices will explain those practices at that site.

Terms of Use
This web site is an online information and communication service provided by Construction Accessories, Inc.  Please read these Terms of Use carefully before using this site. By using this site, you signify your agreement with these Terms of Use.  If you do not agree with any of the below Terms of Use, do not use this site.  Construction Accessories, Inc. reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use at any time.  Such modifications shall be effective immediately upon posting of the modified Terms of Use.  By using this service after we have posted notice of such modifications, alterations or updates, you agree to be bound by the revised terms.  Construction Accessories, Inc. retains the right to deny access to anyone at its complete discretion for any reason including for violation of any of these Terms of Use.  This web site may provide links to other web sites that are or are not affiliated with Construction Accessories, Inc. that may have a Terms of Use Policy different from, or in addition to, the Terms of Use specified herein, particularly in the case of web sites hosting third-party content or that allow postings by third-parties. By accessing such web sites through links provided on this web site, you agree to abide by each applicable Terms of Use policy as therein specified.

Trademarks, Copyrights and Restriction

This site is controlled and operated by Construction Accessories, Inc. at 3880 Haines Rd., Waynesville, OH  45068-9610. The phone number is (937) 429-9089.  All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Construction Accessories, Inc., or by other parties that have licensed their material to Construction Accessories, Inc.  Material on constructionaccessories.com or any web site owned, operated, licensed or controlled by Construction Accessories, Inc. is solely for your use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Construction Accessories, Inc.  Use of the materials on any other web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Construction Accessories, Inc. copyrights, trademarks and other proprietary rights, and is prohibited.

Links
This site may contain links to other web sites. The linked sites are for your convenience only, and you access them at your own risk. Construction Accessories, Inc. is not responsible for, and does not endorse, the content of the linked sites, whether or not Construction Accessories, Inc. is affiliated with sponsors of the sites. Construction Accessories, Inc. welcomes links to this site.  You may establish a hypertext link to this site, provided that the link does not state or imply any sponsorship or endorsement of your site by Construction Accessories, Inc.  You may not use on your site any trademarks, service marks or copyrighted materials appearing on the Construction Accessories, Inc. site, including but not limited to any logos or characters, without the express written consent of the owner of the mark or right.  You may not frame or otherwise incorporate into another web site any of the content or other materials on the Construction Accessories, Inc. site without prior written consent of Construction Accessories, Inc.

Disclaimer of Warranties and Liability
The materials on Construction Accessories, Inc. web site are provided "as is" and without warranties of any kind either express or implied. Construction Accessories, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, other than those warranties which, under the laws applicable to this agreement, are implied by law and are incapable of exclusion, restriction, or modification. Neither Construction Accessories, Inc., nor its affiliated or related entities, nor any person involved in the creation, production, and distribution of Construction Accessories, Inc.web site warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that Construction Accessories, Inc. or the server that makes them available are free of viruses or other harmful components. The material that you read on Construction Accessories, Inc.web site is provided solely for entertainment and promotional purposes. Construction Accessories, Inc. does not warrant or make any representations regarding the use or the results of the use of the materials in Construction Accessories, Inc. web site in terms of their correctness, accuracy, reliability, or otherwise. You expressly agree that use of the Construction Accessories, Inc. site is at your sole risk. You (and not Construction Accessories, Inc.) assume the entire cost of all necessary servicing, repair or correction. You expressly agree that neither Construction Accessories, Inc., nor its affiliated or related entities, nor any of their respective employees, or agents, nor any person or entity involved in the creation, production, and distribution of Construction Accessories, Inc.web site are responsible or liable to any person or entity whatsoever for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from the use of this site or any other Construction Accessories, Inc. web site. By way of example, and without limiting the generality of the foregoing, Construction Accessories, Inc. and related persons and entities shall not be responsible or liable for any claim or damage arising from failure of performance, error, omission, interruption, deletion, defect, delay in operation, computer virus, theft, destruction, unauthorized access to or alteration of personal records, or the reliance upon or use of data, information, opinions or other materials appearing on this site. You expressly acknowledge and agree that Construction Accessories, Inc. is not liable or responsible for any defamatory, offensive or illegal conduct of other subscribers or third parties.

Indemnification
You agree to indemnify, defend and hold harmless, Construction Accessories, Inc., its officers, directors, employees, agents, licensers, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use.

Jurisdictional Issues
Unless otherwise specified, the materials in the Construction Accessories, Inc. web site are presented solely for the purpose of entertainment and promoting programs and other products available in the United States, its territories, possessions, and protectorates. This site is controlled and operated by Construction Accessories, Inc. from its offices within the State of Ohio, United States of America. Construction Accessories, Inc. makes no representation that materials in Construction Accessories, Inc.web site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. This agreement shall be governed by, construed and enforced in accordance with the laws of the State of Ohio, as it is applied to agreements entered into and to be performed entirely within such State. Any action you, any third party or Construction Accessories, Inc. bring to enforce this agreement or, in connection with, any matters related to this site shall be brought only in either the state or Federal Courts located in Greene County, Ohio, and you expressly consent to the jurisdiction of said courts. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the matters contained herein and shall not be modified except in, signed by Construction Accessories, Inc.